Welcome to MyCouture! We appreciate your business and want to ensure a smooth and transparent shipping process for our valued customers. Please review our Shipping Policy below.
Order Processing: a. Orders are typically processed within [3] business days (excluding weekends and holidays) after payment verification. b. Once your order is shipped, you will receive an email confirmation with tracking information.
Shipping Methods: a. MyCouture offers standard and expedited shipping options during the checkout process. b. Shipping costs and estimated delivery times are provided at checkout based on your location.
Shipping Locations: a. We currently ship to [list of countries or regions you ship to]. If your country is not listed, please contact us at [shipping@mycouture.com] to inquire about shipping options.
Shipping Rates: a. Shipping rates are calculated based on the weight of your order and the destination. b. Any applicable taxes, customs duties, or fees imposed by the destination country are the responsibility of the customer.
Tracking Information: a. Once your order has shipped, you will receive an email with a tracking number to monitor the status of your shipment. b. Please allow up to 48 hours for the tracking information to become available after receiving the shipping confirmation email.
Shipping Delays: a. MyCouture is not responsible for delays in shipping caused by unforeseen circumstances, such as weather conditions, customs delays, or carrier issues. b. We will make every effort to inform you of any significant delays and work to resolve the situation promptly.
Incomplete or Incorrect Address: a. It is the customer’s responsibility to provide accurate and complete shipping information during the checkout process. b. MyCouture is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Delivery Issues: a. If your order is marked as delivered but you have not received it, please contact the carrier first and then reach out to us at [shipping@mycouture.com] for assistance.
Contact Information: If you have any questions or concerns about our Shipping Policy, please contact us at [shipping@mycouture.com].
By making a purchase on MyCouture, you agree to abide by the terms of this Shipping Policy. We appreciate your understanding, and our team is here to assist you throughout the shipping process.
